Frequently Asked Questions

Explore answers to common inquiries about our Rewards program:

How do I enroll in the rewards program?

Signing up is easy! Simply create an account on our store if you haven’t already, and once you log in, you’ll automatically be enrolled in the rewards program.

How can I earn Creative PuppetZ Reward Coins?

You can earn Creative PuppetZ Reward Coins through various activities, including signing up, making purchases, writing reviews, sharing video testimonials, and referring friends and family. For a complete list of earning opportunities, click here.

How do I use my Creative PuppetZ Reward Coins?

Use your Creative PuppetZ Reward Coins to generate discount codes. Apply these codes during checkout on your next purchase to enjoy the discount. Redeem your coins here. Works for both physical products or e-gift cards.

Why haven’t I received coins after placing an order?

Your Creative PuppetZ Reward Coins will be credited to your account once your order is paid for and fulfilled.

Do Creative PuppetZ Reward Coins expire?

Yes, your Creative PuppetZ Reward Coins within 4 to 5 days after you Redeem. Make sure you redeem the required coins if your ready to place order within that time period.

Will I be rewarded for writing a review?

Absolutely! We appreciate your feedback. You’ll be rewarded for the first 2 reviews you write each month. (one review with image & one review with video – you have to email us your review videos)  

Are Cash On Delivery (COD) orders available?

Sorry, Cash On Delivery options are not available as of today.

Do you sell in bulk or work with resellers?

Yes, do email us to we can discuss further.

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